Personalization in E-Commerce Marketing: Leveraging Big Data for Tailored Consumer Engagement

Authors

  • Vijay Mallik Reddy Member of Technical Staff, University of North Carolina at Charlotte, Email: vijaymr1012@gmail.com Author
  • Lakshmi Nivas Nalla Data Engineer Lead, Florida International University, 11200 SW 8th St, Miami, FL 33199, Email: nallanivas@gmail.com Author

Keywords:

Personalization, E-commerce Marketing, Big Data, Consumer Engagement, DataDriven Insights, Customer Satisfaction.

Abstract

The rise of e-commerce has transformed the retail landscape, presenting unique challenges and opportunities for businesses to engage with consumers effectively. This paper explores the role of big data in driving personalization in e-commerce marketing, focusing on how data-driven insights can enhance consumer engagement and improve marketing effectiveness. By leveraging various data sources, including customer behavior, preferences, and purchase history, businesses can develop tailored marketing strategies that resonate with individual consumers. This study reviews existing literature on personalization techniques, big data analytics, and consumer behavior to identify best practices and emerging trends in the field. The findings suggest that effective personalization leads to increased customer satisfaction, loyalty, and conversion rates. Additionally, the paper discusses the ethical considerations and privacy concerns associated with data collection and utilization in personalized marketing. Ultimately, this research highlights the importance of adopting a data-centric approach to marketing in the e-commerce sector, advocating for innovative strategies that prioritize consumer needs and foster lasting relationships.

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Published

2024-10-08

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